1. Acceptance of Terms
By accessing and using our logistics services, you accept and agree to be bound by these terms. If you do not agree, please do not use our services.
2. Service Description
We provide shipping and logistics services including air freight, sea freight, road transport, warehousing, and distribution. We reserve the right to modify or discontinue any service at any time.
3. User Responsibilities
You agree to provide accurate and complete information, comply with all applicable laws, not ship prohibited items, pay all applicable fees, and properly package items to prevent damage during transit.
4. Prohibited Items
You may not ship hazardous materials, illegal items, or any items prohibited by law. We reserve the right to refuse or return any shipment at your expense.
5. Pricing and Payment
Prices are quoted based on information provided at booking. Additional charges may apply for special handling or customs clearance. Payment is due as specified in your service agreement.
6. Liability and Insurance
Our liability for loss or damage is limited as specified in your service agreement. Additional insurance is available for purchase. We are not liable for delays caused by circumstances beyond our control.
7. Claims
Claims for loss or damage must be filed within 30 days of delivery or scheduled delivery date, supported by appropriate documentation.
8. Governing Law
These terms are governed by the laws of Germany, where our company is registered.
Last updated: January 2026